This Privacy Policy applies to the Americana Clothing CO website and all services provided within the United States. It details our practices regarding the collection, use, storage, disclosure, and protection of user personal information, in full compliance with U.S. data privacy regulations. By accessing and using this website's services, you agree to all terms set forth in this Privacy Policy.
1. Effective Date
This Privacy Policy becomes effective and enforceable on June 15, 2026.
2. User Information We Collect
We collect necessary personal information in accordance with the law when you register an account, browse the website, place orders, contact customer service, or use related services. This information primarily falls into the following categories:
(1) Identity Information: Name, username, email address, and contact phone number;
(2) Order and Delivery Information: Recipient's name, detailed delivery address, postal code, order history, and purchase records;
(3) Payment Information: Payment account verification details and transaction records (we do not store full bank card passwords or security codes);
(4) Device and Browsing Information: Device model, browser type, IP address, website access logs, browsing paths, time spent on the site, and click records;
(5) Interaction Information: Customer service inquiry records, feedback/comments, survey responses, and account preference settings.
3. Sources of Personal Information
The personal information we collect comes from lawful and compliant channels, primarily including the following sources:
(1) Information voluntarily provided by users: All personal information you submit yourself when registering an account, using website services, communicating or consulting with us, placing orders, or filling out forms;
(2) Information automatically collected by the system: Browsing data, device data, and access behavior information automatically obtained by the system via your device terminal, cookies, and similar technologies when you visit, browse, or use our products and services;
(3) Third-party service providers: Relevant user information collected and processed on our behalf—in compliance with regulations—by our partner service providers during the course of delivering technical support, payment processing, logistics fulfillment, data analysis, and customer service;
(4) Compliant partners and legitimate third-party channels: Compliant user information provided by partner platforms that are legally authorized and operate in accordance with privacy regulations.
4. Methods of Using Personal Information
We use the collected personal information solely for service operations and fulfillment, and we do not misuse user data. Specific use cases include:
(1) Order fulfillment: Processing order reviews, payment verification, product packaging, logistics and shipping, as well as after-sales services such as returns, exchanges, and refunds;
(2) Account and service management: Maintaining normal account usage, verifying user identity, handling account anomalies, and ensuring the stable operation of website services;
(3) User communication and notifications: Sending emails regarding order confirmations, logistics updates, after-sales progress, policy updates, service reminders, and other relevant information;
(4) Website optimization and iteration: Analyzing user browsing and purchasing habits to optimize website functions, product displays, user experience, and service workflows;
(5) Compliant marketing communications: Sending content such as new product information, promotional offers, and styling recommendations, subject to user authorization;
(6) Compliant risk control and security: Identifying risky behaviors—such as abnormal access, fraudulent transactions, or malicious orders—to safeguard the website and protect user funds and account security;
(7) Compliance with legal obligations: Cooperating with judicial investigations and regulatory audits, and fulfilling obligations required by laws and regulations.
5. Rules on Personal Information Disclosure
We will never sell, trade, or unauthorizedly disclose your personal private information. We disclose data to third parties only in limited and necessary circumstances that are lawful and compliant, and all recipients are required to sign confidentiality agreements and adhere to privacy compliance requirements:
(1) Service Partners: Sharing necessary information with third-party institutions that provide services to us—such as website technical operations and maintenance, payment settlement, data analysis, cloud storage, logistics fulfillment, and customer after-sales support—to ensure normal website operations and order fulfillment;
(2) Marketing and Business Partners: Sharing de-identified data with compliant marketing partners—subject to user authorization—for personalized advertising and marketing services; partners process user information in accordance with their own privacy policies; users may opt out of personalized marketing communications at any time;
(3) Disclosure Authorized by the User: Scenarios where you proactively request, explicitly consent to, or instruct us to disclose information to third parties, such as for product delivery, social media account login authorization, or the use of third-party tools;
(4) Corporate Affiliates: Necessary data sharing within the corporate group and among affiliates to maintain unified service standards and risk control systems;
(5) Lawful and Compliant Disclosure: Transferring data in accordance with regulations during business transactions such as mergers, reorganizations, asset liquidations, or bankruptcy; or disclosing information as required by law to comply with statutes, respond to judicial subpoenas, meet regulatory requirements, or protect the legitimate rights and interests of the platform and its users.
6. Data Security and Retention
Data Security: We employ multiple security safeguards—including industry-standard encryption technology, secure server storage, and tiered access management—to comprehensively protect user personal information and prevent data leakage, tampering, loss, unauthorized access, and misuse. All employees and partners are required to adhere to data confidentiality policies; unauthorized acquisition or disclosure of user private data is strictly prohibited.
Data Retention: We retain user data only for as long as necessary to provide services and within statutory limitation periods. Order, transaction, account, and browsing data will be automatically de-identified, deleted, or anonymized once service fulfillment is complete and statutory retention periods have expired. User information that is no longer necessary to retain will be permanently and securely erased; we do not store user private data redundantly over the long term.
7. Third-Party Links
This website may contain links to third-party websites, social media plugins, and access points for third-party services. Upon clicking through to a third-party platform, your browsing, transactions, and data collection activities will be governed by that third party's privacy policy. This Privacy Policy applies solely to the services of this site; we assume no responsibility for the privacy practices of any external third-party websites or services. Please review the respective privacy policies when visiting third-party websites to ensure the security of your personal information.
8. User Rights
In accordance with applicable U.S. privacy laws, you possess full legal rights regarding your personal information, specifically including:
(1) Right of Access: You may request to view the personal information and data usage records we hold at any time;
(2) Right to Rectification: You may request corrections or additions if you discover your personal information is inaccurate or incomplete;
(3) Right to Deletion: You may request the deletion of your personal account and associated retained data (excluding transaction and risk control data required by law to be retained);
(4) Right to Restrict Processing: You may request to limit certain processing activities regarding your personal information;
(5) Right to Data Portability: You may request to obtain your personal data in a structured, readable format;
(6) Right to Withdraw Consent: You may withdraw your previously granted consent for information collection or marketing communications at any time;
(7) Right to Object to Marketing: You may opt out of personalized advertising and marketing communications at any time.
You may submit requests regarding these rights through our official customer service channels; upon verifying your identity, we will process and respond to your request within the statutory timeframe.
9. California Privacy Rights (CCPA/CPRA)
As a business operating in California, we are subject to the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). If you are a California resident, you have the following additional rights regarding your personal information:
(1) Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, the business or commercial purpose for collecting or selling it, and the categories of third parties with whom we share it.
(2) Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions permitted by law.
(3) Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
(4) Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information to third parties for cross-context behavioral advertising. To exercise this right, please click the link below or contact us directly:
Do Not Sell or Share My Personal Information
(5) Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of your sensitive personal information to only what is necessary to perform the services you requested.
(6) Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, or provide a different level of quality of goods or services because you exercised your rights.
Submitting a California Privacy Request: California residents may submit a verifiable consumer request by:
- Emailing us at: info@americanaclothingco.com
- Calling us at: +(213) 926-3839
We will respond to verifiable consumer requests within 45 days as required by law. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded.
Categories of Personal Information Collected (Last 12 Months):
- Identifiers (name, email, phone number, IP address)
- Commercial information (purchase history, order records)
- Internet or other electronic network activity (browsing history, interaction data)
- Geolocation data (shipping address, general location)
- Inferences drawn from the above to create a profile about consumer preferences
10. Protection of Children's Privacy
Our services are intended for adult users aged 18 and older and are not provided to minors under the age of 18; we do not knowingly collect any personal information from minors under 18. If you believe we have inadvertently obtained private data belonging to a minor, please contact us immediately; we will promptly and thoroughly delete the relevant information to prevent any unauthorized retention or use.
11. Use of Cookie Technology
We use cookies and similar tracking technologies to identify users, record browsing preferences, optimize the website experience, analyze traffic and operational data, and ensure secure account logins.
Cookies fall into three categories: necessary, analytical, and marketing. Necessary cookies are essential for website operation and cannot be disabled; analytical cookies help optimize the website experience; marketing cookies are used for personalized content and advertising.
You can manage, disable, or clear cookie files through your browser settings. Disabling cookies may prevent certain website features from functioning correctly, though basic browsing services will remain unaffected.
12. Privacy Policy Updates
We reserve the right to update or revise this Privacy Policy at any time to reflect business adjustments, feature upgrades, and changes in U.S. privacy laws. Following any policy updates, the latest version and its effective date will be prominently displayed on the website's homepage, and the revisions will take effect automatically upon publication. Continued use of the site's services constitutes your acceptance of the updated privacy policy terms. We recommend that you review this policy periodically to stay informed of the latest rules.
Contact Us
Shop Name: Americana Clothing CO
Phone: +(213) 926-3839
Email: info@americanaclothingco.com
Shop Address: 1300 San Pedro St #104, Los Angeles, CA 90015
Opening Hours:
Monday–Friday: 9:00 AM – 4:00 PM
Saturday–Sunday: Closed
Note: Business hours may vary on July 4th.
(GMT -8:00, Pacific Standard Time)
Response Time: We respond within 24 hours.